I was scammed by this company because they are now telling me that they didn't collect the item during the return process, however, they did. Be aware that if they have problems - they will hang up the problem on you. I ordered a wardrobe on the 17th of December 2023, they first delivered the item in the wrong color. I asked for a change of the item, then they delivered the item in the wrong color again. I started to struggle with the return finally because couldn't wait for more than 1 month to get the correct wardrobe. It took them 2 or 3 weeks to make a collection, which was finally done on the 1st of February, but without any messages, emails, or confirmations - just phone calls (you need to record them if you decide to order something). Now it's 12 March 2024 and this company still hasn't sent me any refund and started to tell me that they didn't collect the item and can't issue a refund. I assume that they operate illegally and scam their customers who want to return anything. Be aware of that, please. I'll go to court even though the sum of the order and money that I lost wasn't large (£322.95).