Awful, flat out refused to pick up faulty item. PS5 controller was less than 5 months old and had developed what I believe is ‘joy con drift’. It moves without moving the controller if playing a game. Argos live chat, useless and tried to palm me off to Sony whilst claiming the number was for ‘their other department’ Then gave me a Argos phone number as I complained who I spent 20+ minutes arguing with. I advised them to collect this and made it absolutely clear to Argos that I was not treating this as either a maker's warranty claim or under Argos' own returns policy, but I was complaining against Argos and exercising my statutory consumer rights against them under the Consumer Rights Act 2015. The girl refused to collect, kept speaking over me despite telling her they were breaking the law a she said it’s Sonys product so my claim is with them. Totally wrong and false, I paid Argos and am being made to call some PlayStation help line. They flat out refused, flat out refused to give me their managing directors email and then the line went dead. Absolutely disgusted, will not be buying anything from them again. I will be reporting this to trading standards also. Scum 3rd world horrible arrogant staff