I was verbally insulted and physically intimidated by a member of staff at an Argos store on Friday 2nd August. I reported the incident to Argos via their customer service department by telephone the following day, Saturday 3rd August and was told that I would receive a call / get a response within 48 hours - I didn’t. I called again on Tuesday 6th August to ask if I was going to get a response to my complaint and was told that I would receive a telephone call within 24 hours - I didn’t. It has now been over 2 weeks since I was abused in the Argos Macclesfield store and I haven’t had a response to my complaint. Argos is plainly an organisation that treats its customers with contempt. Order Number: FT587597 Complaint Reference: 16234086