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Benni
AVOID ARGOS AT ALL COSTS. I am not technical but purchased an ipad and returned it same day to Colne as didn’t realise I needed a cellular version and the Wi-Fi version couldn’t be used outside of home, it certainly wasn't clear to me in the description which should have said if you want to install a sim you need the Cellular version or this model does not have a sim tray. Took it back, exactly as it was when we collected it and they refused to change it or provide refund. We were told to come back next day and speak with Manager who flatly refused because the seal had been removed, it didn't have a seal when we collected it but she said it was Argos policy and she didn't really want to know. I understand if the item had been switched on and used but it was really in the same condition as we received it. Nobody from Argos wants to know so now stuck with an ipad which is not fit for purpose. I will NEVER buy anything from Argos again and will be raising this with Trading Standards as it was sold to me without any type of seal and the description wasn’t clear enough to enable me to make an informed decision on the purchase. I didn’t even know they had a seal, there is no evidence of one! Will also be telling anyone who listens about the disgusting non existent customer care Argos provides. iPad going for sale on Marketplace at an obvious financial loss to me. VERY ANNOYED!! Argos are just not understanding that the box was open when I received it!!
3 months ago
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Argos has a 2.7 average rating from 3,976 reviews

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