I recently purchased a children's slide from Argos for £50, paying a total of £53.95 with delivery. Not only was the product never delivered, but after contacting customer care, I was told there was a "logistics issue" and instructed to re-order. They promised my original order would be canceled, and I'd get a refund.
A few days later, I only received £50 back, meaning the delivery charge wasn't refunded. After following up with customer care again, they finally refunded the remaining amount. However, I then noticed that the same product was now being listed for £90! When I contacted them, I was told the product was out of stock at the time of my order, but somehow they let me purchase it anyway!
As a big retailer, it's completely unprofessional for them to list items they don’t have in stock and then refuse to honor the original price, especially when the error was on their side. They refused to match the £50 price I initially paid and simply said the promotion had ended. Horrible experience from start to finish, and I won't be shopping with Argos again. Avoid at all costs!
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