You say that you value your customers but...... Below is the reply that I got to a review I left after receiving a damaged item. I got in touch via the link provided (Facebook) only to be told "we don't deal with these requests here, wait for a reply". I repeated the fact that this was my reply and I was then told "I'm placing you in the queue that deal with these requests". I've been waiting for an hour and a half so far....You say that you value customers but the way that you treat them is contrary to this. Reply from Argos 2 days ago Thank you for reaching out to us Simon. We sincerely apologise for the situation you've experienced and want to assure you that we value our customers greatly. If you could please contact us using the link provided below, we would be happy to review your concern and extend a £15 voucher as a token of our appreciation. - order number - name - email address - contact number - full billing address inc postcode Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. //www.facebook. com/argos/ //twitter.com/ ArgosHelpers -Christopher Date of experience: 26 October 2024