About 6 or 7 weeks ago I bought a bed through the Argos website which was delivered about 4 days later. Today (8th June 2014) a piece of wood that supports the slats the mattress sits on broke. It broke because it was held in place with metal staples that to me do not appear suitable for the job. I phoned Argos and explained what had happened and was told we will send you a replacement. I explained that I want a refund which they initially refused until I quoted the Sale of Goods Act. They then stated that they would collect the bed but I had to book a time when the delivery van was available which meant taking time off work. I was then told I could not have any money back until after the bed was collected meaning I have to sleep on the floor as I need the money returned to buy another bed. I was told if I accepted a replacement I would get a blow up bed until the replacement arrived but as I wanted a refund I got nothing