Argos did not make me happy at all My birthday was on the 10th of September, and as a surprise, my daughter arranged for a special delivery of a refrigerator for my present. On the 15th of September. She took the day off work, and I did the same, so we could receive the order together. Unfortunately, the delivery never arrived. We were told that the delivery could not be made due to the weather, which was very confusing as the conditions cleared, and no further attempt was made. I tried to track the order online, but the order number was no longer recognised. When I contacted customer care, I was given inconsistent information, including being confused with another customer and being told to return goods I never even received. I was also assured that someone would call me back, but no one ever did. As a result: 1. Both my daughter and I lost a full day of work waiting for a delivery that never arrived. 2. We had already removed our old fridge in preparation, which caused all of our food to spoil. 3. What should have been a thoughtful birthday surprise was completely ruined, leaving us both very disappointed. This experience has caused unnecessary stress, expense, and frustration. I expect Argos to take responsibility for this matter by providing an immediate resolution, including a delivery as soon as possible and appropriate compensation for the wasted food, wasted time and ruined occasion