I recently purchased a number of items from Argos a pop up gazebo, lay z spa paris and accessories totally over £500.00. My partner waited in most of the day for the delivery and nothing arrived, so she contacted Argos customer services to ask where the delivery was? She was told by the adviser that it had been cancelled, when she asked why the call handler simply hung up the phone. Understandably she was not happy about the situation and as I purchased the goods she asked me to pursue further. I emailed Argos for an update on what had happened and why we hadn't been notified of any changes? I was told that they had ran out of stock and that they tried to contact us but couldn't get through? I was bamboozled as to how we were able to arrange a delivery if the stock was not allocated to our order however I was offered £35.00 compensation for the inconvenience which I am still yet to receive! A date was agreed 2 weeks after the original which I was not too happy about however this was out of my control. When we finally received the items we were pleased with them and began to set them up however we found that the step was faulty and would not stay inflated and we are waiting for this to be returned for a refund. Also the material on the gazebo has started to tear, I know it was not the most expensive of items but considering we have only had it less than 4 weeks and only used it within the last 2 weeks would of expected it to last longer? And I am still waiting for a response from Argos about this issue. I have phoned, emailed and written in but I am struggling to resolve all of the issues with my order. This is why I now feel I need to take to social media to vent my frustrations at what has been a bad experience through poor communication and lack of customer service. I have been happy in the past with products I've purchased and the service I received however now I would think twice before shopping with Argos in the future.