Triple Check Reservation Price is same as what being charged when paying in Store!! I reserved a Brabantia Compact 4 Arm Rotary Airer and Cover for £67.00. I received an email from Argos on 22 July 2017 letting me know that my reservation was ready for collection at Billericay branch. My son went to collect the item on 22 July 2017 and was charged £74.99. At no time did Argos send any correspondence regarding the price change. Unfortunately, I didn't given my son the email but the text with the reservation number to pay and collect. On 25 July 2017, I emailed customer service at Argos as in all the years I have shopped at Argos this had never happened. The customer service Adviser, Rachel Arnott response was "Upon looking into your query, I can confirm that the price of the Brabantia Compact 4 Arm Rotary Airer and Cover is now £74.99. All of our prices are subject to change at any time, however I am sorry that his happened during your reservation time slot. Please accept our apologies for any convenience caused." On 29 July, I emailed Rachel Arnott letting her know that I was not happy with her response and wanted this matter escalated to management. On 29 July 2017, I received an email from Joyce Stones, Customer Service Team, asking that I attach the receipt for the Airer and she will "take a look at the information printed on the receipt....providing the goods were picked up within your time window we do honour the reservation price." On 2 August 2017, I emailed Joyce Stones attaching the receipt fro the Airer. On 3 August 2017, i received an email from Scott McKenna, Customer Service Team repeating the same information Rachel Arnott had sent. I can only assume that the customer services advisers do they not read correspondence forwarded by customers. Sorry about the rant - but just wanted customers to be aware of the price change when collecting items! As said I have shopped with Argos for years and this has never ever happened before. Edit