With great faith I purchased a wheelchair for my disabled family member, the item was delivered next day however I found a cheaper and better quality product so decided to return the argos product. That’s where the problems started! I was advised to wait from 7.30am to 9pm for the courier to collect my return - first of all how inconvenient for someone who works! The return was arranged for Monday 25th September 2017, at about 5.30pm I was surprised no one arrived to collect my order so I decided to speak to argos. When I spoke with argos I was advised the courier attempted to collect the item but was unable to as there was no answer at the door- what a lie!!! This frustrated me so much as I had missed a day of work and waited around for no reason. A second return was scheduled for the day after 26/09/17, hesitant was my emotion throughout the day. I contacted argos around 4 times only to be advised I must wait till 9pm. Surprise surprise no one showed up!! How ridiculous is this?! I was then advised to wait an additional 30 mins taking my wait time till 09.30pm. I called argos only to be waiting 30 minutes before getting through to someone - was there any point .: the guy I spoke with was inconsiderate and unhelpful - yes I’m angry but he didn’t offer any suitable alternatives. Still nothing has been sorted .. whilst the method failed twice they are expecting me to rearrange for a 3rd time. Shocking!