If you want a stress free purchase and delivery... Do not use Argos no matter what!
I ordered on a Sunday and paid £12.00 delivery to have my stuff delivered on Monday night between 7.00pm and 10.00pm. I was purchasing some furniture to replace some old stuff, so after work on Monday I took apart all my old stuff ready for the new. It got to about half 9 so I thought it must be here soon, however I never received my delivery. I called Tuesday morning and wasnt at all annoyed as I understand mistakes can happen. On Tuesday I was told I would be able to have it delivered that day, so thought thats great.
I did in deed receive one out of 4 of my packages, however it was the wrong colour so was again left with nothing.
Wednesday morning I called again and they told me they were sorry and that I hadnt receievd it for the second time. Again because of the type of person I am I did not show any anger, although I was extremely stressed due to a hard start to the week at work as well as having to chase Argos. After my conversation, I confirmed exactly what I wuld be receiving Wednesday night and requested the transcript of this conversation. The answer I got was yes, you will receive everything between 7-10pm Wednesday night, I also got a text to that effect.
Wednesday night came, it got to around 9.15 and I started to think Ive stayed in a 3rd night for no reason. I called Argos, whose trucks had already returned and their systems were down so couldnt help me and I would need to call back Thursday morning.
It is now Friday and I am finishing work early today to go down to Argos to pick up my items because you cant trust they will be delivered.Argos also had the nerve to ask me to bring with me the item they had incorrectly delivered.
Unbelievable.... If you do not want a breakdown, go somewhere else!
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