Having ordered a product and paying online I arrived at the store to collect it only to be told that it was a damaged item with bits missing it was the only one they had in store and should not have been shown as in stock, they staff were very helpful and tried to locate another one locally but there were no others. Having check myself when I got home I found stock at other stores further away in other counties so I contacted Argos via the live chat asking if they could do a inter store transfer only to be told they can't, I feel let down and shocked that they can't do this. I have dealt with many national companies in similar stock situations and they have bent over backwards to try to help and transferred goods from other stores to keep their customer happy, I would have thought a big company like Argos could do the same but alas not. As a regular Argos customer I wonder if I will use them again, it seems that customer service is not that important