I bought a laptop from Argos Bishopbriggs on 15th January 2018, took it home, set it up and used it for around 20 minutes. The pc kept freezing and wouldn't load properly. The next day, I returned to Argos Bishopbriggs, with the pc in its original box and receipt, asking for either a full refund as the machine is too slow and keeps freezing. I was willing to spend more money for a faster pc if they had taken the Asus L402N back. Argos Bishopbriggs refused to accept the pc was faulty as it worked adequately in their showroom and point to minute wording on their guarantee, that if the goods have been used, they will not refund or replace the pc. I mentioned that I am disabled visually impaired and the print on the guarantee was so small, there was no way I could read it. They still refused to accept the pc back. They also argued that the machine cannot be sold if it has been used. That argument is ridiculous because the computer can be reset to manufacturers settings. The Argos agent that dealt with me, I found to have a patronising and abrasive attitude. After this event, I will never buy from Argos again. Their customer service is a disgrace.