I can not fault customer service the girl I spoke to was more than helpful and sympathetic to my problem. My complaint is with the whole web page experience. I don’t usually have problems ordering on line, but Argos on line always manages to confuse me. I wanted a Vax hoover sending to my step daughter in Dawlish. For some unknown reason it went to Salisbury. I straight away went to live chat to ask them to deliver to correct address. I was told this was impossible now. I ended up having to cancel. NO I didn’t reorder with Argos I went to AMAZON and two clicks it will be delivered to her tomorrow. It may be a little more expensive but at least you get a service that works. Bye bye Argos.