After placing a £400 order that they didn’t receive yet did receive payment for, I was told to reorder it at another cost of £400. After doing this on the assumption that the money would be reimbursed, both orders failed yet £800 was taken from my account. All helplines advice was conflicting, blaming each other for incorrect information, as well as ending the calls/live chats for no reason. After having to resolve the £800 lost with the bank as Argos were so unhelpful, they still have not provided any alternative method to ensure the order, leaving me in shock at the complete incompetence of such a large retailer, who clearly have no interest in customer service.
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