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Karl
Placed order in store for a PS4 due to be delivered the same afternoon between 2 and 6pm. Received text message at 2.45 pm advising delivery time will be between 7pm and 10pm. So therefore cancelled evening out as was a present for my son’s birthday. Called Argos to see why the time had changed person in call centre was clueless and not able to provide any info. Received a text message at 6.40 advising order had been dispatched and would be delivered between 7.45 and 9.45. Then received a further text message at 9.14 advising that they won’t be able to deliver today and will be in touch to rearrange delivery. So I have wasted all day Saturday waiting for a delivery to be let down big time. Spoke with the call centre whom could not explain why the items had not been delivered but did mention that no delivery’s on the scheduled round I was on have been made. Argos you should have informed me immediately not half an hour before the latest advised delivery time. Very poor and unreliable service. Will never use again.
6 years ago
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Argos has a 2.7 average rating from 4,010 reviews

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