Argos are utterly incompetent. You couldn't get service this inept if you tried. Long story short: Reserved item at Cyber Monday sale price for pickup at store. I got no notification; item didn't arrive. Went to the store and was told item was out of stock despite Argos having them in store when I ordered. They had them in a different colour, but they couldn't give me one of those because they'd have to submit a fresh order and I'd have to pay full price. Left very angry. Complained on Argos Online chat service and was told they would phone the store to sort it out and call me back. Call never came. Phoned customer support, they said the only way they could now fulfill the order at sale price was to change the order to home delivery. I'd be charged for delivery. Fed up now, I said ok let's give that a go. Stayed up for delivery. It never came. Phoned them up again. They said the delivery has been cancelled!!! I'm now awaiting another call back within 24-hours. What are the chances that will happen? I'm going to see how long this goes on for. All I'm getting out of this is an anecdote with which to amuse my friends. Meanwhile I'll have to buy my wife something else for Christmas, from a different shop. Everything Argos sell you can get somewhere else. I will certainly be doing that from now on.