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Anonymous
Worst customer service at Eldon square store! I did a lots of purchase at argos before and very happy because its an easy and pleased transaction. I even do product replace and exchange before like my tv and rice cooker and everything went well but today is the worst service ever i got from the staff there Natalie and Holly the manager i think. I bought a food processor but when I got it home i notice it was too loud and too bulky compare to my previous kitchenaid that i used before. So 2 days later I took it back with the receipt and in a very good condition without flaw asked could I exchange it but the girl at the next till Natalie with a rude expression said I could not exchange it because it had been used even though i tell her that i just try to turn it on only without anything in it! (Thats how i figure out its too loud for my apartment) but still she said that they would not exchange it so I asked to speak to the manger well the way she spoke and their attitude to me was disgrace rude and has no customer skills. Very very very dissapointed with the customer service. Why bother state "Changed your mind?Never mind" policy if i couldnt exchange it anyway?!
6 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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