Ordered matching chest of drawers and wardrobe Myra ready assembled and paid alot of money for them. On delivery I had already waited 3 weeks and wardrobe was damaged, probably by the way other furniture had been stacked on top of it. Delivery man said would send replacement. I phoned Argos and explained i already waited a while and need item before Xmas as promised daughter her bedroom would be done for her for Xmas. Customer service representative said they cannot help as using external delivery company or give me a time frame. Since that useless information i have received message saying replacement won't arrive until after New year so that will be 7 weeks of waiting. Not acceptable at all. I tried to complain but they have made that so hard to do also. There is no email address to send complaint. You either have to phone on premium rate number or write in by post which is ancient. Live chat does not seem to be accessible (does not load). Daughter let down which is very upsetting to me. I will never purchase from Argos again as level of customer service is non existent.
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