Buyers beware - Argos vouchers are only valid for 22 days!!!
Buyers beware! Argos Vouchers expire VERY, VERY fast (22 days!!!) AND won’t get honoured by the company, if you try to use them too late (20 days)!
I bought a new laptop at the end of October and received a £10 voucher from our local Argos store. What I didn’t know was that unlike Sport’s Direct (2 years expiration) and other retailers who offer vouchers, as a reward for spending X amount of money per purchase, Argos vouchers have an unreasonable short expiration date of just 22 days.
So when I went to buy two items at Argos today
(13 December 2018), I was told by the cashier that my voucher had expired. She advised me to contact the Argos customer service team, which I did via their online support chat.
According to the online support team Mat & Anna, customers should read the Terms & Conditions, to find out more about the Argos voucher system.
I couldn’t believe that Argos would not honour their own voucher!
Now mind the dates here:
Voucher received: 29 October 2018
Voucher expire date: 20 November 2018 (22 Days)
According to Which.co.uk the average validity for a voucher is between 3-12 months!
Argos, THIS is not how you treat your customers!
Since I have been a customer for the past 7 years, spending literally thousands of pounds on your products, you clearly don't understand the concept of customer lifetime value!!!
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