Bought a bicycle from argos on November the 14th of this year from there online store,unboxed it and put it together as instructed but after my first ride on it I found the crank had became loose.
Tightened it as best as I could with the limited tools that were supplied and next day went out same problem repeated the process then day after day of same sort of thing.
Yesterday it was so bad that I thought something was gonna drop off it so I rang argos today thinking its only been about a month since I bought it so should be no problem to have a replacement bike sent but I was wrong.
Got told to ring the supplier even tho I bought the bike from argos?,rang them they seemed to accept my problem then got told I could be sent a replacement part that I would then have to source a local mechanic to install and id have to pay for the privalidge.
How can this be right?,i bought it from argos site not some other supplier and then just because its a fixable problem I cant have a replacement even tho the bike was at fault from day one?,i need it to get to work and back and like most people id have thought if I tighten it then the problem would stop which I did but it didn't.
What happened to the old days when you bought something its faulty and so you get your money back or an exchange if you do this within a reasonable time period,ok you might argue it was slightly outside the 30 day period but I paid on the 14th November but then had to wait a few days for it to be delivered so its more or less within the time as its only 21st December when Im writing this.
Pretty sure I had something along these lines happen to a bike I bought from amazon and had no problems having it exchanged for the same model and so I went and bought a new one today from them and its the last time im gonna buy from argos unless its something I cannot get elsewere.
Looking at the recent one star argos reviews it seems im not alone as well.
Merry Christmas argos you grinch.
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