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Sarah
I ordered a washing machine to be delivered on the 23rd January (Yesterday). I selected all day delivery (7am-6pm). Recieved a text message on the 22nd and the morning of the 23rd to say that it would be with me between 2pm-4pm. It had gone by 4 and no delivery and no calls to say why. As the all day went to 6pm I politely waited, giving leniency for delays. Passed 6 and still no word. I went onto their live chat to them be told that there had been a problem with the lorry and they could give me NO information, not even whether that day or the next, as to when my order will be delivered. I was told that I would recieve a call to give me a new time/date for delivery. Reaches 19:30, after having cancelled a reservation i went out to go to the local shop and I come across the argos delivery man just as I was reaching the pavement. There was no communication from Argos about any of this except for when I asked them! So much for being told when it would be delivered!
5 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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