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Scarlet
I bought an Atlas Grey Gloss CORNER unit from Argos. Took the day off work and hired a joiner to put the wardrobe together for me as I can’t do things like that. The joiner soon realised that a lot of the pieces were missing so I called Argos Customer Services to find out what was going on. I spoke to a man called Jacob who was very obnoxious and rude. He refused to give me his surname and demanded that nothing could be done as the corner wardrobe wasn’t a corner wardrobe as advertised and that there was nothing he could do. I asked for a full refund and that will happen once they collect the item back. I took a day from work, paid a joiner and had to deal with an obnoxious staff member. Do not order from Argos!! Absolutely shocking customer service!! How they can advertise a corner wardrobe and not send that is beyond me. Turns out someone else has had the same issues as me as they said that I’d already complained on the Tuesday but I didn’t because I only received the wardrobe on the Wednesday. That must have been another customer.
5 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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