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Bought a day bed - only half has been delivered. The service is the worst I have ever experienced. 6 weeks on and after numerous phone calls, 4 day off to receive the rest of the product the issue remains unresolved. Everyone on the phone is restricted, escalation is difficult, managers are unhelpful and all I am told is you have 2 options continue to wait or take £50 off to close the matter. I have asked to speak to more senior managers and have been given the PO Box number to write to -wow. In to day's age to write to a PO Box. I was finally given a email address to which I've written twice with no result. Also placed a review which was not published because Argos policy is not to comment on their customer service. Would not recommend Argos to anyone.
5 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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Alice, Customer Support

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