I've lost my faith in Argos :-( I've bought from them for years and never had a problem, but this was because I've never had a problem with something within warranty. 6 months ago my pensioner mum bought a BT Youview TV recorder from Argos and the remote just stopped working. She took it to the store and was told to go home and ring a number that she was given, to cut a long story short she rang the number and was passed from pillar to post until she gave up frustrated, so I told her I would try. Argos told me it was BT that was responsible, BT told me it was Argos that was responsible and around and around I went until I gave up and bought her a reconditioned one off Ebay!! I'm only glad it wasn't the recorder itself which broke! Argos was no help in the matter whatsoever, just fobbed us off and the numbers we were provided with were incorrect, I am seriously considering buying my products from a proper store in future to avoid this issue ever happening again