Argos try to push you to the manufacturer from day one so they can wash there hands of responsibility under guarantee. Also they inspect items you say are faulty on return to store however these are inspected by store staff who in most cases have no manufacturer training in verifying a fault and are purely making an assessment in there opinion. This is not a legal binding assessment carried out by an authorised third party but purely a visual check of somebody who may not be familiar with the product or the setup you have. Unless the fault is obvious visually inside a small timeframe your are met with being told your fault claim is in error and refused further support other than being directed to the manufacturer. I am positive Argos as a retailer will not last another 5 years in the market as stores such as Comet.