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Phil Smith
The absolute worst experience I have ever had with trying to make a purchase through a company. Tried to place the order online, it didn't go through properly and I was told by the website that I would have a communication from them within 2 hours. I didn't. On phoning them I was told that I needed an authorisation code from my bank for the debit card payment I had made. Phoned Argos back, and the advisor put the phone down on me. Phoned back again, and was told that I didn't need to provide an authorisation code and that the previous advisor was incorrect. Managed to get the order sorted and believed it was all good. Got a text message from Argos a few hours later confirming this, and called back to sort out compensation for the time wasted earlier in the day (as I was advised to by the last advisor I had spoken to). At this point, to my shock, I found out that the previous advisor had provided completely the wrong postcode, so despite their assurances, the product would not arrive with me the next day. I have cancelled my order, and will be going to a different shop to make the purchase, when Argos finally refund my money.
5 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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