I’ve given those number of stars for their delivery service, in-store service and quickly rectifying an issue with a product bought from them. They lost two stars from me because of the appalling service I got from their Argos card team!
My card expired some time last year which I should have received a month or two before the expiry. This didn’t happen for a while so I called them up in October last year to find-out where my card was and updated my address as I moved the month of it’s expiry. Only to speak to their team today to find-out they closed that account without even so much as informing me about doing so! I only requested that the card be blocked so nobody can use it instead the individual closed my account completely!!! How does that even make any sense seriously? I don’t even know how it sounds like the same thing really. The person I spoke to sounded very entitled when they said sorry you’ll have to reapply for another account if you want to use an Argos card!!
Anyway, I would leave the three stars just because apart from this issue, I’ve enjoyed shopping at Argos but let me just tell you guys that if you keep pilling up disgruntled customers, you’ll soon have a problem on your hands as PC world et all now do price match making it no longer advantageous to shop with you guys.
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