Argos customer service department advised we could return a faulty mower to their store. If the mower we bought was not in stock we could choose an alternative mower at the RRP of the mower we bought. The store refused to do this and after numerous phone calls to the customer service department they advised they had given us the wrong information and there was nothing they could do about this. The staff in the store were appallingly rude laughing and talking about us loudly calling us ridiculous while we were trying to resolve the matter with customer services. Disgustingly the staff member who served us was exceptionally rude to my 13 year old son. Under no circumstances will I ever shop with Argos again.