I went to purchase a Rotary Chronograph watch from Bilston branch and found it to be used, not happy. Went to Argos Bentley Bridge to purchase same watch. Took it home found it had a scratch on chrome and the screw in winder would not screw in correctly as if someone had cross threaded it. Took it back asked for a replacement they said they only had the display one left. Not happy so they said they would order one strait from the factory be here end of day. Went home had tech after only 20 mins that the watch was now in stock. Contacted customer services to varify it was a new factory one and asked how on earth it could arrive so quickly. They said they had just come in. So back to the shop again 3rd time saw the same shop assistant who scratched his head then went off and produced the replacement watch. It was covered in finger prints and not packaged very well. He assured me it was new. I said then how if you didn’t have any in stock how it materialised, was it the display one I didn’t want, he said no then asking about poorly packaged and the finger prints he said they have to be checked, I had enough by then, and reluctantly accepted it. I shall go back to Bentley bridge and if the display one has disappeared I shall have words with the management. Never will I use Argos again first and very last time