Ordered fully integrated dishwasher with installation service. Asked them to put cupboard door on when finished. First thing fitter says 'we might not be able to do it (not sure if he meant just door or installation), as we're not allowed to carry cutting equipment. It's a poor service to be honest.' I thought this is not a good start and my impression was that they just couldn't be arsed. I said I have paid £80 for this service and want a good job. I left them to it and a few moments later he nonchalantly said they couldn't get it out. There had been a leak at some point which had expanded the chipboard and now the dishwasher was stuck there. Fair enough I thought, but he didn't offer any possible solutions other than get someone else out. I can't say just how frustrating it was. For 80 quid would have thought they could overcome this problem. No 'can do' attitude at all. Then he wanted me to tick an option that said service was refused and sign it. He said I had to tick a box and that he needed a signature. I wasn't very happy to do this as not really true. Felt I had to send the whole thing back.. what's the point of having a dishwasher if I can't use it? I wanted to raise a complaint about it via phone but an automated voice said this call will cost £6 so hung up. Called customer service and told them what the fitter had said. She said ' they don't carry cutting equipment because there's no reason for them to be cutting anything.' Not what the fitter said. I didn't say anything but wasn't impressed. Argos are refunding me the money which is one good thing and they do deliver when they say they are going to. Have managed to find a cheaper dishwasher from another company and an independent plumber has quoted me £80 to come and install it. Will see what he says. Overall, the attitude from the beginning was poor so didn't trust them when they said they could not do it after about 5 minutes of looking at it. Will certainly think twice about ordering from these big firms in future.