Extremely disappointed waited in for delivery taking unpaid leave I was text evening before confirming delivery plus website confirmed delivery driver was on way. Two hours into my delivery slot I received a call that infact this delivery had failed and I would not be receiving my cooker. This was a planned unpaid leave day. They then told me they would be re delivering two days later I mentioned I could not take another unpaid leave day on chat they told me if I sent in information about loss of earnings they would reimburse. The day of delivery came and I could not take the day off so asked my son who works for any agency to say he was unavailable and I would pay him money he would have lost and I would claim from Argos. I have now tried to claim the salary lost and Argos are requesting letter from his employer, confirming money loss, after tax, contact at his payroll - due to the way he is employed this will not be possible as he declined work to wait in. Obviously Argos request all this information to enable them to claim insurance on their failed deliveries - they are not thinking about the customer at all and inconvenience and ultimately loss of earnings - I have written now to see their equality policies for customers as now so many people work zero hours, on daily rates, self employed and for agencies and all these customers if they cannot provide information from an employer will not be able to claim for lose of earnings and these are the very customers who probably cannot afford to lose earnings. They have offered me an insulting £20.00 voucher, but this is issue is not about money now but how Argos treat customers when they fail to deliver. Bearing in mind two days have work have been lost. I was also told over the phone they normally only pay the three hour slot of lost earnings . again extremely discriminating I live in London and we commute into work so whole days money is lost waiting in for a delivery.