I ordered a fridge freezer when my old one broke down. I was very pleased when they offered next day delivery. The delivery men came as promised and left the fridge freezer in the kitchen doorway complete with packaging and left me to it! I'm 94 years old so I don't know how I would have managed if my daughter wasn't with me. She had to go and pick her husband up to assist to lift it off the polystyrene packaging. I paid extra to have the old one removed and thought the least they could have done was to remove the packaging from the new one.
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