Worst customer service ever tried returning a laptop purchased online to their local store. Sales assistant flat out refused stating they don’t have to accept a return, manager backed her up. I called their customer service and they said they should accept returns so long as original packaging and nothing installed, it was brand new it was just too small and slow for me. The rudeness of their Hamilton staff totally put me off and I think they fake positive reviews on items as the same laptop I bought had 3 stars now it has 5 with all reviews from the last 3 weeks very suspicious