I purchased a Ten Pound soft toy online to be collected in Britania Way Clydebank. I used my Argos card to pay for the purchase. I arrived at store with my text order and pin only to be told I couldn't pick up my purchase as I didn't have my Argos card but had my full account number on my phone and id. The store manager refused point blank to give me the toy. I returned home and canceled my order via phone as I was so angry. The refund was applied. As I was near the Drumchapel store 2 days later I ordered paid for another toy. I arrived inshore with my card ready and was not asked for it as I had already paid for my goods. The jumped up manager from Britania way Clydebank wanting to make himself feel important not only is an embarrassment to himself and his employer. He obviously was incapable of making an executive decision based on a £10 sale.