Faulty Christmas tree delivered, followed by a replacement of another faulty tree. Requested a refund and over two weeks later I am still waiting after receiving an email saying £0 had been refunded I queried this and was told to wait 5 days to see if the refund came through. It didn't and when I chased I received the same response. Now they say the refund has been issued and to contact the card supplier but so far have provided me with no evidence of the refund being issued to enable me to query this with the card company. I have shopped with Argos numerous times over the years and have spend hundreds if not thousands of pounds with them but never again.