I have been trying to buy the Cookworks meat slicer but unfortunately due to Christmas it hasn’t been in stock for a while, so whilst I was shopping at the Fareham branch yesterday I enquired as to when it would be in stock again and the girl told me there was one in Crawley so I decided to reserve it and drive to collect. I got up early as it’s approx 65 miles away and drove to collect it. On my return I unpacked it to use it and found that firstly the box was hand taped which told me it had already been opened and when I took it out of the box it had pieces of meat and meat residue all over it, I felt and still feel absolutely disgusted. It could have poisoned myself and my family. I looked online for a complaints number only to find there isn’t one or email address. I called one of the numbers online and the guy thought it quite amusing and tried to connect me to my local store which I never got through to as the line dropped so I drove to local store and all the manager was worried about was how much fuel I’d used incase they refunded too much not the fact that the item had been used to cut raw meat, returned and sold on to me at full price. This could have made somebody seriously ill or worse and now I can’t talk to anybody to get satisfaction, I have to write a physical letter and then maybe I might get a reply. Think the best thing to do is go to the papers, someone should be held accountable for this. Disgusting attitude.