Why is it that my local Argos store has no disabled accessibility policy? All I wanted was for my Mam who is in a wheelchair to be able to see the catalogue but not only was it impossible for her to do so because of the height of the counters but the manager told me in no uncertain and very loud terms why it was not her job to ensure this. All that was needed was a paper copy of the catalogue to rest on my Mam's knee but it seems in this digital age that was a no no and again the Manager told me loud and clear in front of the entire store why it was never going to happen! Absolutely appaling customer service
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