Ordered a freezer which was due to be delivered between 9.30 and 11.30,so took all the frozen goods out of the old one and cleared it out of ice (for removal) as instructed by 9.30...come 12 o'clock not even the phone call to say that they were an hour away as promised. Eventually managed to contact Argos who seemed less than interested. Finally at 12.30 the delivery driver rang to say that they were 30 mins. away..only,I suspect,because I'd been in contact with Argos Office. Wouldn't have cared if they were late if it wasn't for the fact that it was a freezer so there was a reasonable chance that I expected the delivery time to be honoured due to food defrosting. Even if someone had rung to say that they were running late...fair enough,but to just leave people in the dark or battling for an answer from their "enquiries" dept. is unacceptable.