Dear! Today at 19:50 in Argos ( OMNI ) Dublin Ireland u buy Philips OneBlade 918/9290 and after 30 min come back to change for expensive Panasonic, reason this is not product wat i want and wat i explain to staff. Because product is bean open but not use, its not possible because i can't go, shave my self and come back in 30 min:) Staff call manager (Liam), and he tell me that he see its not ben use, but he can't take for replacement because its open?! Than when i want explain wat is happen, same manager start be a rude and accuse me front of my 13 years old daughter that I'm i aggressive, and i threatening he's staff, abuse etc.. And that's a notron lie.. What is very stressful on my daughter and me, and than finally he call a security on my and my 13 years daughter... After that reaction i start call hem with bad words, only because i be a in provocate and try defend my daughter from that crazy situation! Only wat i want is change that one for another one, that is it... Now i gonna be a force to take legal actions against same ARGOS company, my daughter still crying, still not sleep, because she think that GARDA is gonna arest uss, and she is upset and in morning i must bring hear at doctor because of this! I don't want regular explanation from manager staff, because staff is gonna say wat hem want, i want you investigated this problem, remote a camera system and i want to Manager Liam apologize in person to me and my daughter. Sorry on bad news, because people like Liam your company come on bad reputation! With respect Pero