Horrendous customer service. I purchased something from their eBay account which broke after a week. Their head office told me I could take it in store to exchange. I carried it in and they were processing it and then they said the email receipt didn’t look right and then said they can’t exchange eBay items (they use the Argos name and logo on eBay) basically saying it’s a different company. I went to complain on their live chat, who again were trying to fob my complaint off saying it should be done through eBay. I’m complaining about their live chat! They made me type out the situation twice to then say they cannot do anything to resolve the complaint of me travelling for two hours for no reason. They transferred my chat to a different team who took a while to read through everything that had been said only to tell me it was the wrong team. He transferred me again. I got put through to an agent called Lauren who immediately disconnected. I reconnected to her and she disconnected again. Then someone else took a while to read through all the chat to tell me I had the wrong team again. Transferred once more where I asked for a manager at which point they ended the chat so I would have to type it out again. They’re basically frauds who distance themselves from their own company on eBay. This took 4 hours of my weekend