My daughter ordered a phone for home delivery. The courier delivered it at 19.35 friday 10th Jan. I signed for the item as it was fully sealed only for my daughter on opening it found the phone was missing ( all other accessories still boxed) Run to see it I could catch the driver but he'd gone. Phoned Argos immediately to be told an investigation had to be held at the store it was sent out from. NO COMMUNICATION during this time. I have taken legal advice,been to CAB and also reported to consumer advice who in turn will report to trading standards.. Today I phoned Argos ( again) to be told no further action with be taken and the investigation is closed leaving myself and my daughter financially out of pocket for a large amount.. Have sent a letter to head office this afternoon as this matter is not getting dropped. Never with I use Argos for home delivery again.. customer service was a disgrace bar may 2 people