Buyer Beware
Argos returns policy is impossible to comply with.
I purchased a product from Argos.
I opened the box took the item out and decided I liked it so much that I wanted another one. I went on line to order another one and noticed it had been reduced to half the price.
Brilliant I thought! I will return to Argos and get another while getting a ‘refund & re sell’ as they advertise they do that. I had only had the product 24hrs so well within 30 day ‘refund’ policy.
They refused because the box had been opened.
Ok I said I will purchase a new one at the reduced price, not open the box & use my higher price receipt to return it.
I said I am sure your ‘refund & re sell’ policy is in place to stop us all having to waste time like that though.
They refused to sell me another & threatened to call the police if I didn’t leave the shop. 🤨
What an embarrassing waste of police time that would of been so I left the shop with an address to write to as I was told they do not have an email for complaints.
I wrote to the address giving my email should they wish to reply by email ( which I was told they didn’t have)
Of course I got a response by email so to me that demonstrates another tactic Argos use to make it difficult to complain and get them to honour what they say they do.
30 day returns policy - not in my experience
Refund & re sell - not in my experience
Argos 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
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