Order number 1599011709. Ordered a Karcher window vac for my small business (I am self employed and trying to earn money doing a few more odd jobs for my customers than I normally would to keep earning). Should have been delivered between 7pm and 11pm on Wednesday 8th April. No delivery made so I phone customer services the next morning on their 9p/min 0345 number. Kept on hold for 55 minutes before speaking to someone. After taking my order number, told me she couldn't help so placed me back on hold for a further 30 mins. Next person (Lisa at Stafford) told me she couldn't help me either as she didn't have all the right information - unbelievable. Argos is online and trading as usual and has already debited the total of £53.49 from my account yet I have no communication or window vac. I then called back again this morning and spoke to a young lad (after another 40 min wait) who told me that this has been happening very often at the moment and actually agreed with me when I said that if Argos can't fulfill the orders they are only too happy to take money for, then perhaps they shouldn't be so greedy in the first place. These are exceptional times and we are all doing what we can to get by but this just looks sloppy and greedy to me as a customer. If you can't deliver goods and then the customer service to match, don't bother. I asked for a full refund which I'm now waiting for. But a total waste of time as I placed the order 5 days ago already and now need to find a supplier I can trust - Amazon most likely! No compensation for my time either or the money spent on their shoddy and less than helpful customer service line. First time experience with Argos delivery and definitely my last. Richard