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Tracey
I placed an order on the argos website for £163, tried to pay by paypal and it kept saying there was a problem so I had to pay using my debit card. Same error message came up saying unable to place order. Checked my bank account and the £163 had come out of my account. Tried to ring Argos, after an hour got cut off. Got in touch via Twitter and received a very generic message saying the funds would go back into my account in 3 - 5 days. No apology or explanation. Then found out that this has been happening to customers for over 2 weeks. They were fully aware of the problem but continued to allow customers to place orders that would never been confirmed whilst taking the funds from their bank account. I am so angry. They should fix the problem and not allow this to continue to happen to their customers. Just shows how little they care about their customers. Absolutely disgraceful.
4 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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