Sofa delivered but when unpacked, the arm is loose and seems to be broken inside: clearly as a result of it being stored/transported on its end which is how it was delivered. All Argos contact information either won't work or has been disconnected due to them apparently helping Sainsburys? Live Chat is useless as it tells you that you only have 20 minutes to wait but stays like that for hours. I have no idea how I am going to return this broken sofa or how to arrange a replacement. Really very poor and very unprofessional. We are all struggling at the minute with the Covid-19 situation, and 'service' like this just compounds it.