Just when I was thinking my experience could not get any worse, I keep finding the lack of professionalism of this company. Here is what happened. Quick Summary: On Sunday ordered an item for my daughter that was meant to arrive on the same day between 7pm and 11pm. We waited and nothing came and I never received any message or notification about it. As I mentioned in another review, I understand sometimes they can be very busy and I don't mind waiting, but at least more information should be given when there is a delay with any order. On Wednesday after several attempts and more than 1 hour waiting to contact them, they told me they will re schedule my delivery for same day between 7pm and 11pm.. Guess what! Again it didn't come!!!! Here is where it gets even more interesting , at this point I already know I won't be buying anything else from ARGOS (it is not the first time this has happened to me). I contacted them again today Thursday (again more than 1 hour trying to get someone from their customer service to answer. Once again I was re assured my delivery will be arriving at any time of the day. GUESS WHAT! It did not arrive! so I called back and I have been re assured for the 3rd time they will re schedule my delivery. For anyone thinking of using ARGOS, I highly recommend other options. AMAZON works perfect and I have never had an issue with them, and when the delivery is delayed they contact you and explain why and when it will come. I cancelled other things and wasted 3 days waiting for a delivery that never came. Not to mention the many times I had to explain to my daughter why she still does not have the gift that was promised to her. (No one from their management team had even tried to contact me about the situation).