Waiting 2 months for a child's slide, only to be told 2 days after it was due to arrive that it was out of stock. It is now 2 weeks later and they have not given us any update regarding our order. I've tried to phone but they keep cutting me off to say that they can't help and to try online chat. I've tried online chat about 15 times and when it does send me through to the queue, it says I have to wait 30 min which it is still saying over an hour later before it crashes and I have to start again. It says to check my account but my account status says that my delivery date is the original date from 2 weeks ago. Feeling frustrated indeed.