Argos tried delivering my £300 item to a different person. They pulled up in the van, didn’t leave the van, and didn’t attempt delivery. The van drove off after 1 minute. after trying to chase my item for HOURS with them, I got told they had rang somebody else’s phone number to deliver it to them. A. Please don’t deliver my item to a random number, this is a data protection breach. Imagine if the phone number had said “oh we wrote the wrong address, please deliver to x instead - I have no doubt in my mind this would have occurred B. If delivering an item, idk, how about getting out the van and knocking on my door????? Generally the easiest way to deliver an item. The Argos delivery tracker didn’t work. My item didn’t turn up within the required time frame and I was never contacted. I had to sit on hours of hold for their call centre to rearrange my own delivery as they never attempted to contact me. Their twitter page is erratic and they seem to openly cherrypick easy queries so it’s not effective to contact them on there either. I am a key worker and had to take a day off work the following day to retrieve my item, when, I did specifically ask for delivery the day prior because that was my day off. When I submitted a complaint the team didn’t at all care, told me it wasn’t a data protection breach (I work really closely with data protection in my job so I know what is and what isn’t) and basically told me sorry not sorry I am moving house and was planning to buy my furniture from Argos. Looks like I’ll find somewhere else because I don’t want my fridge going to the man down the road. I’ll find a business who actually respects their customers enough to actually apologise when they mess up. Argos; you still have time to rectify my issue DCL-0520-2007 and then I’d happily take my review down and chalk this issue down to a few members of staff that need customer service training